WARRANTY POLICY
We want you to cherish your Lafoli for a long time. Which is why we offer you a 12-month warranty against manufacturing defects from the date of purchase. For metallic parts, we offer a 6-month warranty from the date of purchase.
The warranty will not be applicable for Lafoli bags in case of the following:
- Wear and tear as a result of usage
- Damage caused due to mishandling
- Damage caused by getting the bag serviced with external parties
- Damage caused as a result of contact with fire/hot surfaces
- Damage caused due to exposure to chemicals and solvents (this also includes sanitisers, perfumes)
- Damage caused due to improper storage of the bag
- Surface or plating wear off (both metal and non-metal elements) caused by abrasion or impact
- Damage caused intentionally or any consequence of the same
To claim your warranty, please reach out to us at hello@wearlafoli.com and we will help you with the process.